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Beyond the Meme: A High-Fidelity Defence of the Ferrari Luce

I took my time (!) before I posted my wildly popular critique of the rail clock, but the noise around Jony Ive’s work on the Ferrari Luce interior is so loud and so utterly ignorant and misinformed that I couldn’t let it slide without getting my just-off-the-boil take on it.

The short story is that Ive’s LoveFrom team, with Marc Newson (more on him later) collaborated with Ferrari to produce the cockpit for the new and first full EV from the marque, the Luce.

I watched a long video that walked through the glorious little details, and I confess I was seriously impressed. But reading other people’s postings all over our favourite ‘professional’ social media, I simply couldn’t reconcile their takes with what I was seeing. Of course, much of it was ‘iPhone on wheels!’ ‘Lazy Jony just repeats himself’, some of it was the ‘not Ferrari’ commentary, from people who even plainly stated they were not Ferrari owners, nor ever likely to be. This criticism is for the birds; it’s as shallow as a puddle and, worse still, it ignores the brief.

The purpose of LoveFrom’s work here was interaction architecture first, styling taste second. Form followed function.

Photo Credit Jordon Golson

Let’s think about the context within which Ferrari is operating. This is their first full EV. A product which by its nature will be shorn of the usual mechanical theatre: the sound of the engine, the vibration, the drama of the gearbox. To this, the answer from Ferrari’s competitors and the sector in general has been to ‘tech it up’ with drama replaced by screens. Ive et al. sought to question “What replaces visceral connection in an electric Ferrari?” Very Emotional Design of them, I’d say. This is a challenge grounded in reality.

The stated principle is that an electric powertrain does not need to be represented in a fully digital interface. Connecting physicality to this electric vehicle is an intentional design move. It’s been at least a four and a half year exercise with Ferrari and LoveFrom, certainly not a quick styling pass. Golson reports that before they drew a single line, they spent over six months on research and produced four books covering philosophy, design history, Ferrari’s cultural meaning, human attention plus physical interaction. Ignorant of this, clowns on LinkedIn confidently assert that “they don’t get the brand”. Presumably, their Miro mood boards do a better job. Benedetto Vigna is quoted as still reading those books, and that they have forced Ferrari to re-examine why things were done a certain way – a specific example being a discussion about steering wheel spoke angles that drove them back to test drivers. That’s quite a rare admission: research artefacts being used internally as a continuing design governance tool, not a theatre prop. Flavio Manzoni, Ferrari’s Chief Designer, gave LoveFrom autonomy for the first months; at the six-month mark after the “first handshake” they returned with a cohesive proposal across exterior, interior, and UX, and it was described as “very disruptive.”

Let’s be clear too that Jony is a car man. He owns a Europa (from which the Nardi steering wheel inspiration came) Newson too, both of them demonstrate they have serious literacy in automotive. They have instrument and horological mentalities. They are obsessed with materials and process. Working together on this skewers both the idea that this was “Ive doing iPhone again” and that this is not for drivers.

There are multiple areas in this cockpit which show considerable attention to detail that bridge the historic innovation with the new sophisticated precision and digitalisation of objects. The three-spoke heritage steering wheel with integrated force-sensitive buttons and switchgear, the moving binnacle, a multi-layered OLED cluster with convex lenses, an adaptive multigraph with independent aluminium hands, the glass key and magnetic dock. Of course, it will run CarPlay (not everyone does), though not, it appears, CarPlay Ultra.

These are matters of real substance and not a simple case of ‘putting buttons back’ in the driver’s reach. LoveFrom have treated each part as an object in its own right, and while the “buttons are back” message is a neat meme, it simplifies the human factors win that when your hand is reaching, having a physical datum that allows you to locate and operate a control is unbeatable and safe.

Photo credit: Ferrari/LoveFrom

Personally, the most naive and juvenile critiques are those that frame Jony’s work here as repetitive, and optimisation led, and both are absurd for different reasons. Firstly, repetition is not a negative when one considers that this is about principles, not a signature style. LoveFrom under Ive is in demand for the former, not the latter. You know when you hire Ive (and to be clear, he can choose who he wants to work with) that you are going to be working with someone that’s going to abstract this design problem to an atomic level and do so with a human-centred approach, then render it with the most exquisite sense of object and materiality. That he chooses to do this with aluminium, glass, clean geometry, and reduction is much the same as how any artist chooses their palette.

To further insist that this is optimisation and not creativity is then to take the most narrow definition of creativity as if optimisation is not a most vital part of creativity and especially in the context of automotive where frankly the last decade has shown anything but: the irony that as cockpits got simpler with fewer or bigger screens that our cognitive load soared and even the regulators got windy about what this meant for safety.

Perhaps just as naive was the assumption that the Ferrari model had been lost along the way as the project moved into the reality of production and execution. LoveFrom undertook the lion’s share of the design, and as San Francisco took on the design and coding, it was left to the Italians to engineer and driver test, along with the product development. A popular view is that this has somehow holed Ferrari’s ‘personalisation’ upsell model, as if this is what keeps the execs up at night in Maranello. It’s not. They sell arguably the world’s most desirable supercars; this cockpit is absolutely in this mould. If a customer wants personal stitching, a tweak here, a tweak there, of course, they’ll still get it, but this interior will, like the engine, be based around Ferrari’s view of perfection. The customer’s bespoke layer is on top of that.

Photo Credit: LoveFrom / Ferrari

Naturally, the criticism can be levelled at me that I am fanboying over those involved and, whilst I admire Ive, I’m not without my beliefs that he’s made some mistakes in the past. It’s also fair to say that I wonder how much his view of this project was ever robustly challenged vs. being waved through. Did the research depth give it such credibility and momentum that it was a foregone conclusion? PRNDL notes both Ive/Newson and Manzoni are quoted as saying it barely changed from that initial proposal, changes were more about proportion and ergonomics than fundamental rethinking.

I question too the manner in which these proposals can scale, age and remain serviceable.

Jewellery-grade interior components are lovely on a plinth and less charming after 30,000 miles, UV exposure, expensive moisturisers, and a few winters of grime. Whether parts can be repaired and replaced without becoming a boutique restoration exercise is a real question. The car being ultra-high-net-worth doesn’t remove the problem; it changes who pays for it and how quietly they complain.

The reveal was notable for being a left hand drive setup. OEMs have got accustomed to reducing physical mirroring of cabin elements, harnesses. No doubt screens and disappearing buttons have assisted them in delegating this to a software switch. Given how driver-centred some elements are in LoveFrom’s design, it’s an open question whether Ferrari will fully mirror the high-fidelity interactions for UK/Japan/Australia, or accept a ‘good enough’ conversion. This could be the strongest tell as to whether Ive and Newson’s principles can withstand operational and financial realities. If they mirror these interactions properly, it strengthens the whole “human-centred, truthful function” argument. If they don’t, it exposes it as geographically parochial.

Can this design language be reproduced across future models? It took LoveFrom five years to get this far with Luce, and they’re unlikely to be on retainer to roll out variants for other products down the line. I’m sure Newson and Ive have left behind a whole bunch of principles and specifications but, without the coach on the field, I wonder how successful the in-house teams will be at sticking to the playbook, especially as once the forcefield of Ive and co. has left, the bean counters and manufacturing value-engineers begin to circle.

It’s fair to dislike the look. It might even be funny to meme its similarity to a Fisher-Price wheel, but lazy shorthand isn’t grown up criticism, and I think it’s hugely important to celebrate a process where design has mattered deeply to everyone involved and that has been executed with real care for the end user and the craft or materials, manufacturing and objects. Ultimately, this has been a serious attempt to solve a product transition problem, to invigorate the brand for a new epoch in electrification, and the real test will be on the roads and the tracks, not in screenshots.

AI: I used Ai to sub-edit, do a bit of fact-checking and then generate the tag list and excerpts. That’s it.

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Rivian’s Decision to Exclude Apple CarPlay: A Closer Examination

Rivian’s decision to exclude Apple CarPlay from their vehicles is intriguing, especially given the recent advancements unveiled at Apple’s WWDC 2024. As someone deeply invested in human-centred design and automotive innovation, I believe this strategy warrants a closer look.

Apple’s next-generation CarPlay promises unprecedented levels of integration and customisation. The updated system allows for dynamic content, personalised interfaces, and comprehensive vehicle integration, enabling a seamless blend of technology and branding. Manufacturers like Porsche and Aston Martin are already leveraging these capabilities to enhance their user experience, blending their brand identity with advanced, user-friendly technology.

Rivian, however, is not alone in its cautious approach. Mercedes Benz were vocal about it, and General Motors (GM), for example, has decided to phase out both Apple CarPlay and Android Auto in favour of developing its own integrated system using Android Automotive. This move, driven by the desire to maintain greater control over the user experience and address connectivity issues, underscores a broader industry trend towards proprietary solutions.

Rivian’s CEO, RJ Scaringe, has cited potential reliability concerns as a significant factor in their decision. This is a valid issue faced by other automakers, such as GM, who have experienced connectivity problems with CarPlay and off-board Android Auto. Unreliable connections can disrupt critical vehicle functions, which poses safety risks if, for example, the speedometer or other essential displays fail. Critics argue that CarPlay provides a level of familiarity and seamless integration that proprietary systems cannot match. The tight integration of personal data and functions (contacts, smart home, music, map locations) I use hourly on my phone with in-car systems is invaluable. My CarPlay interface knows far more about my life and responds accordingly than my OEM onboard system, which learns only about my journeys and some of my entertainment choices. Connecting all of this once rather than logging into each different third-party service makes far more sense. This aspect of familiarity is often underplayed in discussions about in-car technology.

Apple’s next-generation CarPlay includes features like dynamic content, personalised interfaces, and comprehensive vehicle integration. These capabilities allow automakers to maintain their brand identity while offering users a familiar and highly functional interface. It’s perhaps a sign of the role of the human interface in luxury experiences that the early adopters are the prestige automakers, Porsche, and Aston Martin, who have committed to integrating this advanced system in their vehicles, recognising the value it adds to the user experience.

Critics of Rivian’s decision, like those at The Autopian, argue that the benefits of CarPlay, including user satisfaction and brand loyalty, far outweigh the potential drawbacks. Many drivers are already accustomed to the seamless integration that CarPlay offers, and removing this feature could alienate a significant portion of potential buyers. TechRadar suggests that Rivian’s stated reasons might omit more strategic motivations, such as the desire to keep users within their own ecosystem to control the data and user experience more tightly. This strategic choice might be more about control and data than purely about user experience or technical concerns.

A more critical view highlights concerns about reliability and antitrust issues. For instance, if CarPlay were to take over critical displays and experience a connectivity issue, it could leave drivers without access to essential information like speed or fuel levels. This is a legitimate concern shared by other automakers and regulatory bodies.

Adding to the discussion, many OEMs have struggled with integrating voice assistants like Siri effectively. The experience with in-car voice assistants remains patchy, often falling short of the seamless interaction users expect from their smartphones. This inconsistency can detract from the overall user experience, making a strong case for the integration of well-established systems like CarPlay, which many users find more reliable and intuitive​​​​.

Moreover, the move towards removing physical buttons in favour of touchscreens for controls like HVAC systems has been widely criticised. While touchscreens offer a sleek, modern look, they can be less intuitive and more distracting to use while driving. Physical buttons provide tactile feedback and can be operated without looking away from the road, which enhances safety. The combination of these elements—voice command reliability and the usability of physical controls—are essential considerations in the design of a user-friendly automotive interface​​​​.

As someone who values both innovation and practicality, I see the potential for Rivian to enhance their user experience by integrating Apple’s advanced CarPlay features. It’s about finding a middle ground that respects both innovation and the unique identity of their vehicles. The familiarity and seamless integration that CarPlay offers are invaluable, yet I also appreciate the reliability and specialised knowledge that OEMs bring to in-car systems, especially in challenging environments or when wireless connections are unreliable.

In a rapidly evolving automotive landscape, the ultimate goal remains clear: delivering an intuitive, cohesive, and enjoyable driving experience. By keeping an open mind towards such integrations, Rivian could enhance its position as a leader in automotive innovation.

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